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A+ Customer Service for over 30 Years!
Your Satisfaction is Very Important to Us!
You can speak with one of our e-collar Specialists
Call (800)430-2010 or email: info@collarclinic.com
HOURS Monday-Thursday 8:30am-4:00pm EST (Closed on Holidays) We will be closed on Fridays for the months of April, May, June & July 2024
Collar Clinic 30 day Money Back Guarantee!
If you are not completely satisfied with your purchase simply return it to Collar Clinic within 30 days of the sale date. For exchange or full refund, product must be in its original condition including the packaging, all accessories and manuals. Shipping and handling is not refundable.
*Damaged parts (physical damage or cut collar straps) will be subject to replacement cost fee on all returns.
New Training Collars are covered by the Manufacturer's warranty & must be done thru the Manufacturer. Manuals
Guaranteed Fully Reconditioned Training Collars. Six month warranty on parts and labor. Excludes physical damage, tampering, abuse and shipping to Collar Clinic.
FREE SHIPPING on Orders $125.00 or More!
(For Continental US only via USPS Priority Mail)
Signature required for all orders over $500.00
Order before 3 p.m. Eastern Time for same day shipping!
(Note: Reconditioned Trainers are refurbished to order and not always available
to ship the same day.)
UPS Map for estimated delivery times
AK, HI and Canada Shipping information
International
"Love your company! You keep our collars up and running and our dogs hunting.:)"
"Good people to deal with very courteous and knowledgeable."
Richmond, VA"Collar Clinic does a fantastic job in getting your order out quickly."
Las Vegas, NV
Shipping Rates* (Continental U.S.)
Merchandise
Total
Total
$0.00-$49.99
50.00-$99.99
$100.00-$124.99
$125.00+
USPS
Priority Mail
Priority Mail
$5.00
$10.00
$15.00
Free Shipping
UPS Ground
US 48
US 48
$15.00
$25.00
$30.00
Call for Quote
Free Shipping on orders $125.00 or more via USPS to US48 addresses.
Signature is required for orders over $500.00
Signature is required for orders over $500.00
Merchandise
Total
Total
$0.00-$49.99
50.00-$99.99
$100.00-$124.99
$125.00+
3 Day
UPS Insured
UPS Insured
$25.00
$30.00
$35.00
$40.00
2nd Day Air
UPS Insured
UPS Insured
$35.00
$40.00
$45.00
Call for Quote
Overnight
(10:30 a.m.)
UPS Insured
(10:30 a.m.)
UPS Insured
$65.00
$75.00
$90.00
Call for Quote
Note: UPS deliveries are M-F. Weekends and holidays do not count in the delivery time.
Signature is required for all orders over $500.00
Signature is required for all orders over $500.00
* Additional Shipping Charges Apply to Oversized and Overweight Items.
* Containment Systems and Bird Launchers have Additional Shipping Charges.UPS map indicates days in transit for UPS ground shipping from Collar Clinic in Traverse City Michigan.
Online Payment Options: VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, PayPal.
Personal Checks and
Money Orders accepted for Mail Orders
Printable Mail Order Form Fax 231-947-6566
*Canada; The chart below covers orders for accessory items and/or one dog remote trainers. Please contact us for shipping rates of multiple dog trainers or containment systems. We bill for the actual shipping cost.
Canada Shipping via USPS Insured Mail
Merchandise
Total
Total
$0.00-$49.99
50.00-$99.99
$100.00-$199.99
$200-$499.99
$500+
Accessory Items
(under 1 lb)
(under 1 lb)
$17.00
$20.00
N/A
N/A
N/A
Bark Collars,
Remote Trainers,
Tracking systems
(up to 6 lbs)
Remote Trainers,
Tracking systems
(up to 6 lbs)
N/A
$35.00
$45.00
$55.00
$60.00
UPS shipping available upon request within the US ONLY
Please call or email with your complete address and the item to be shipped. We will bill the actual shipping cost upon your approval.
800-430-2010
order@collarclinic.com
800-430-2010
order@collarclinic.com
Note: Taxes, Duty and Customs brokerage fees will be due at delivery.
International orders; Collar Clinic ships worldwide. Items can be ordered online; select International Mail for your shipping option. Collar Clinic will confirm by email following receipt of your order. Shipping rates and more detailed information available by calling 231-947-2010, faxing 231-947-6566 or emailing info@collarclinic.com for shipping options and rates.
NOTE: Taxes, duty and customs brokerage fees will be due at delivery & are the responsibility of the customer. We ship by USPS Express Mail International, USPS Priority International, USPS First Class International ONLY.
Exceptions: Remote trainers are banned in Denmark, Wales, Slovenia, Sweden, Russia and South Africa. Beeper collars and bird launchers are allowed.
The Garmin Astro, Alpha and PRO Trashbreaker operates on a frequency that is approved for use in the US only.
Online
Payment Options: VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS and PayPal .
Personal Checks and Money Orders in US Funds accepted for Mail Orders
Printable Mail Order Form
Fax 231-947-6566